Privacy Policy

1. Data Controller

The controller of personal data is Vapan, a sole proprietor (FOP) operating under a record in the Unified State Register. For data-related questions contact [email protected] or call +380 63 409 38 64.

2. What Data We Collect

We process only the data you voluntarily provide through the contact form, plus technical data transmitted automatically:

1. 2.1.the name you enter in the form
2. 2.2.contact details: phone, e-mail or messenger
3. 2.3.the content of your request or task description
4. 2.4.technical data: IP address, browser type, cookies and anonymised analytics

3. Purpose and Legal Basis

The legal basis for processing is your consent, which you give by submitting a request through the form (Article 11 of Law No. 2297-VI). Data is processed in order to:

1. 3.1.handle and respond to your request
2. 3.2.prepare a quote and conclude a contract
3. 3.3.communicate about the ordered services
4. 3.4.improve the website based on anonymised statistics

4. Cookies and Analytics

The site uses cookies and web-analytics services (including Google) for correct operation and traffic measurement. You can disable cookies in your browser settings, though this may affect some site features.

5. Retention Period

Personal data is kept no longer than necessary for the stated purpose: for the time needed to handle your request and fulfil contractual obligations. After that, data is deleted or anonymised unless the law requires otherwise.

6. Sharing With Third Parties

We do not sell your data or share it with third parties for marketing. Data may be shared only with technical service providers (hosting, analytics) acting on our behalf, or with authorised state bodies in cases directly provided by law.

7. Data Security

We apply organisational and technical measures to protect your data, including:

1. 7.1.encrypted connection (SSL/HTTPS)
2. 7.2.restricted access to contact messages
3. 7.3.regular updates and infrastructure monitoring

8. Your Rights

Under Article 8 of Law No. 2297-VI you have the right to:

1. 8.1.know the sources and location of your personal data
2. 8.2.receive information about the terms of access to your data
3. 8.3.request correction or deletion of your data
4. 8.4.withdraw consent to data processing given earlier
5. 8.5.lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights

9. Changes to the Policy

We may update this Policy from time to time. The new version is published on this page with the update date, so we recommend reviewing it occasionally.

10. Contact

For any questions about personal data processing or to exercise your rights, contact us:

E-mail: [email protected]

Phone: +380 63 409 38 64